You & Your Role

When you start your volunteering journey with us, you will be issued with a BHS volunteer email address. To help you activate and start using this we have produced a number of guides:-

• Email account set up instructions
• Adding your BHS email to your device (Android)
• Adding your BHS email to your device (I-Phone/I-Pad)
• Logging in
• Password Reset Guide
• Acceptable use
• Joining a Teams meeting from your BHS email using Google Chrome
• Joining a Teams meeting from your BHS email using Microsoft Edge
• Frequently Asked Questions
  
  
• Housekeeping Guide
• Stopping meeting invitations from disappearing

• Volunteer Expenses Policy
• Volunteer Expense Allowance Policy
• Volunteer Expense Claim Form - with example
• Volunteer Expense Claim Form - blank

There are a number of Private Facebook Groups that you might wish to join if this fits with your role.

• BHS Communications & Marketing Volunteers
• BHS Equestrian Safety Advisers
• BHS Welfare Volunteers

• Volunteer Handbook 2026
• Access Volunteers Welcome Pack

Do you need a form of photo identification when volunteering for the BHS? If you would like a BHS badge, then you can order one here

ID Badge 

• Policy - Volunteer Policy 
• Privacy Notice

• Health & Safety Policy Statement
• Policy - Health & Safety
• Risk Assessment – Access Volunteer
• Risk Assessment – Welfare Volunteer
• Risk Assessment – Safety Volunteer
• Risk Assessment – Events and Other Volunteer
• Risk Assessment – Occasional Volunteer

• Policy - Lone Working
• Guidance - Lone Working
• Risk Assessment – Lone Working

• Raising a Concern Policy
• Guidance - Raising a Concern
• Raise a Concern
• Volunteer Communications Policy
• BHS Inclusive Language Guide
• BHS Inclusive Language Guide – Inclusive Terms Summary
• Conflict of Interest Policy
• Conflict of Interest Declaration Form
• Biosecurity for Welfare Advisers Policy
• Whistleblowing Policy
• Mentor Guidance Note
• Young Volunteers Guidance Note
• Environmental Policy
• Operational Security and Terrorism Policy

Training via Microsoft Teams

• Introduction to BHS Volunteering
• BHS Volunteer Email Support Sessions
• BHS Events – what you need to know 
• Social Media Marketing Essentials 
• GDPR and what it means for you as a BHS Volunteer
• Access & Rights of Way Training

Role specific training

Please contact your Volunteer Coordinator for your booking link

• Equestrian Safety Adviser Training
• Access & Bridleway Officer Training
• Welfare Adviser Training - Session 1
• Welfare Adviser Training - Session 2

First Aid training

• First Aid Training