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Passport Administrator | The British Horse Society

Closing date: 11 June 2021

Part Time - 16 hours per week
   Salary: up to £18,000 per annum (pro rata)
6 month Fixed Term Contract
Based at our new HQ near Stoneleigh, Warwickshire

The British Horse Society is the nation’s largest equine charity with a passion for horses that is backed by knowledge and expertise. The BHS represents and provides a range of services for horse riders, horse owners, enthusiasts and professionals.

Working within the Operations Team of the Welfare Department, you will be required to contribute to the success of the Welfare Department in its duty to provide equine passports by taking responsibility for administering and processing all aspects of equine passports. You will liaise with the government and the public to ensure legislation is adhered to.

You will be the first point of contact for telephone, letter and email enquiries from BHS members and the public, offering structured, informative advice and guidance on passport enquiries. You will administrate and produce equine passports, including new applications and updating existing passports. You will maintain the passport database, ensuring all information is accurate and up to date and ensure all passport components are in stock and instigate the ordering of any stock as required. You will liaise with other organisations including the Central Equine Database, Defra and other Passport Issuing Organisations and will keep up to date with amendments to legislation, whilst ensuring guidance documents, passport forms and the passport section on the BHS website is kept up to date, keeping the Welfare Team informed of any changes to processes.

The successful applicant will have outstanding attention to detail and an excellent customer service attitude, be enthusiastic and self-motivated with excellent team-working skills. They will have strong I.T skills, with sound knowledge Microsoft Office packages and good organisational skills and the ability to prioritise and work effectively to tight deadlines.

The British Horse Society is committed to providing an inclusive and supportive environment for our employees. We believe having a diverse team at all levels allows us to represent the communities we serve. We welcome applicants from all communities and as part of our commitment to being an inclusive employer we would particularly welcome applicants of Black, Asian and Minority Ethnic heritage. We also particularly welcome applications from disabled people and people from LGBT+ Communities.

please provide a covering letter (including your salary expectations) and CV, highlighting relevant skills and experience and send along with your application to

Job Description

Closing Date for applications: 11th June 2021

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