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Horse care and welfare helpline

  • Last reviewed: 9th April 2024
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Here to help

At the British Horse Society, we understand the unique bond between horses and people. And we are here to help nurture it. We offer proactive guidance and support for horse owners and carers without judgement. To help horses and owners enjoy a happy and healthy life together.



We know that looking after a horse isn’t always straightforward and can occasionally leave anyone feeling unsure about what the best thing to do is. We’re here to support you in those moments when you feel you just need a bit of advice or help in knowing how to move forward. Our friendly Horse Care and Welfare team can offer you further advice with any questions you have.

Get in touch

Contact us on 02476 840517* or email – You can also get in touch with us via our social media channels. 

Opening times are 8:35 am - 5 pm from Monday – Thursday and 8:35 am - 3 pm on Friday. 
*Calls may be recorded for monitoring purposes

Report a welfare concern

If you have personally seen a horse that you are concerned about, please contact the Horse Care & Welfare team. All reports are fully confidential.

Donate to The British Horse Society

By donating you can help to make a difference to the future of horses and those who care about them, including the 3.5 million people in the UK who ride or who drive a horse-drawn carriage. With your support we are able to continue our vital work protecting and promoting equine interests.

Donate today
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