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Groom - Wellington Riding

Closing date: 30 Apr 2018

Groom Required

Responsible to: Stable Manager 

Overall Function of the role:

To positively promote and protect the reputation of Wellington Riding at all times as per current policy. To assist the Stable Manager with all routine yard duties as required. To perform a variety of duties on the Livery or School Yard to ensure excellent care of the livery horses and sound customer experience.

Areas of responsibility:

  • Routine daily and weekly yard duties to a high standard as required.
  • To deliver high standards of horse care and yard presentation.
  • To meet the individual needs of clients with excellent customer care.
  • To ensure the safety and welfare of horses, staff and clients is paramount. 
  • To provide exercise of horses, to include lungeing.
  • To ride client and school horses as directed. 
  • To regularly attend scheduled training sessions. 
  • To ensure close communication and liaison with staff in other departments.
  • To contribute to the control of costs through economic use of consumable materials. 
  • To support safe working practices and observe the Employer’s Health and Safety policy. 
  • Working with all other departments and undertaking occasional other duties to support the management team as necessary.
  • Ensuring that at all times 100% customer service levels are maintained and that good customer relationships are built and trust is established quickly.
  • Ability to understand and interpret the company's philosophy, capabilities and services; effectively communicating all relevant products and services to our clients
  • Keeping your line manager informed of any issues that may arise relating to all aspects of the role.

Person Specification:

  • The ability to work under pressure and multitask are essential.  
  • You must have an excellent, proven track record of working within an equine environment.
  • You must be a pro-active, organized team player with excellent communication skills.
  • The position requires commitment, focus, accuracy & attention to detail.
  • You must be flexible with regards to duties and hours.
  • You must enjoy working in a very busy environment and at all times you must maintain your sense of humour.
  • DBS certification and First Aid qualification or the willingness to obtain certification is needed.
  • You will be a driver with your own transportation if you are not requiring on-site accommodation (due to hours and distance from public transport networks).

Other Important Information:

  • 46 hour week taken as 6 days per week plus 1 weekend in 4.
  • Working day 7.30am – 5.30pm.
  • 4 hours of in-house training per week towards your next qualification.
  • 10% off all purchases in the café & purchases in the shop at discounted rate.
  • DIY staff livery of £70 per week to include straw and feed.
  • 28 days holiday including statutory holidays, bank holidays are considered as working days.

Salary: Competitive according to age, qualifications and previous industry experience.

To apply please send your CV and covering letter to clare@wellington-riding.co.uk

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