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Contact the BHS Passport Office

Revised October 2020

Please note that we are currently experiencing processing DELAYS OVER ONE MONTH for all passports, due to Covid-19. We can only process applications that are submitted with complete and correct paperwork. We regret we are unable to offer a fast-track service until further notice.
We will keep this website updated with any further changes.

BHS Passport Office
The British Horse Society
Abbey Park

Tel: 02476 840574


Fax: 02476 840501

Opening Hours
Monday–Thursday: 8.35am-5pm
Friday: 8.35am-4pm

An answerphone service is available outside of the office opening hours.

The BHS works in accordance with the Data Protection Act 2018.
Registered Charity Nos. 210504 and SCO38516

Any customer who is not satisfied with the Passport Office can make a complaint in writing or via email.
Written acknowledgement will be provided to confirm receipt of the complaint within one working day.
A written response will be provided within 15 working days.

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