How we respond to a concern
All BHS Welfare Advisers will endeavor to respond to a concern as soon as is possible. This will normally be within one and six days although urgent cases will of course be prioritised. It may not be immediately obvious that an Adviser has been to the horse’s location; there are a number of steps that have to be taken when responding to a concern and in many cases it is unrealistic to expect improvements overnight. Sometimes horses will need to be monitored to ensure that any advised improvements are undertaken within a specific timeframe.
In certain cases, our Advisers may have to call on the assistance of the RSPCA or other organisations. The BHS does not have the resources or facilities to take horses into our care. In common with most other charities, the BHS does not bring animal welfare prosecutions; instead, we work with the RSPCA and local authorities who have the expertise needed to ensure the greatest chance of a successful prosecution.